Support

Technical Support Phone: (501) 570-6543 Email: support@wibell.net Mon–Fri, 9 AM – 5 PM Central

Documentation

Planning a new installation? See the programmable school bell system and automated break bell system guides, or request a quote for multi-bell projects. Weighing a WiFi vs. wired system? See how WiBell compares to other bell systems.

Product Setup

WiBell Programmable Bell

Complete bell system — includes bell unit, mounting hardware, and 12V power adapter

Video: Complete setup

One bell on its own — then a full system with the controller: Wi-Fi, discovery, groups, schedules, push

Transcript

Start by plugging in the twelve volt adapter from the box. Give it about fifteen seconds, until the LED lights up.

The quickest way in is the label on the unit. Scan the first code and tap to join the bell's Wi-Fi. Scan the second, and the setup page opens by itself. Nothing to type.

You can also connect by hand, from a phone or from a laptop. Open your Wi-Fi settings and pick the network starting with WiBell. The password is wibellv2, all lowercase.

One thing to expect. While you are connected to the bell, that device has no internet. Other apps and web pages will not load until you disconnect again.

If you connected by hand, open a browser and go to one nine two dot one six eight dot four dot one.

This is the control page. Nothing to install, and it looks the same on a phone, a tablet or a laptop. First set the clock. Press Use this phone/computer time. The LED turns blue once the time is set. Now add your first schedule. Pick a day at the top of the Schedules card. Set the time, then give it a label so you know what it is for.

Press Add. The schedule is saved on the bell itself, not in the cloud. That is the whole setup. The bell now rings on schedule, on its own, with no internet and no monthly fee.

Now let's talk about a bell system. When you have several bells, the WiBell Controller manages all of them from one page. Here is the key idea: every bell, the controller, and the phone or laptop you use must all be on the same Wi-Fi network — your building's 2.4 gigahertz Wi-Fi.

The controller sends the time and the schedules to the bells over that network. Each bell keeps its schedule in its own memory, so it keeps ringing on its own — even if the controller is switched off. Nothing goes out to the internet.

So the setup order is: one, connect each bell to the Wi-Fi. Two, connect the controller to the same Wi-Fi. Three, let the controller discover the bells. Let's do each step.

Start with the bell. Open its page the same way as before, and scroll down to Wi-Fi connection. Press Scan networks.

Pick your building's network from the list. Only 2.4 gigahertz networks are shown. If your network is hidden, choose Hidden or not listed at the bottom, and type the name exactly. Type the Wi-Fi password, and press Connect. This can take up to a minute.

Connected. The bell now shows the network it joined, and its own address on that network. The bell also keeps its WiBell hotspot, so you can always reach it the way you did today. And once it is on a Wi-Fi with internet, it sets its own time automatically. Do this for every bell: plug it in, join its hotspot, open one nine two dot one six eight dot four dot one, scan, and connect to the same network. Three bells, three times.

Now the controller. Plug in its twelve volt adapter. The LED blinks red at first — that means it is not on your Wi-Fi yet. That is what we fix next.

Connect to the controller the same way you connected to a bell. Scan the two codes on its label — or, by hand, join the Wi-Fi called WiBellController, password wibellv2, and open one nine two dot one six eight dot four dot one. A laptop is the most comfortable here, but a phone works too.

Log in. The password is wibellv2 — the same as the hotspot.

The first time, the controller shows its Wi-Fi setup screen. Press Scan networks.

Find your building's network — the same one the bells are on. Type the password and press Connect. The page may go blank for a few seconds while the controller switches over; that is normal. When it says Connected, note the address it shows: wibellcontroller dot local.

Give it two to three minutes. When the controller's LED turns solid blue, it is on your Wi-Fi and ready.

Now switch your phone or laptop back to your building Wi-Fi, and open wibellcontroller dot local. If that name does not open, type the IP address from the Connected screen instead, or look for wibellcontroller in your router's device list.

Log in again with the same password, wibellv2. Now you and the controller are on the same Wi-Fi.

This is the dashboard. It shows the controller's Wi-Fi, the bells it knows about, your groups, and whether every bell is up to date. Press Discover devices. The controller searches your network for about ten seconds and lists every bell it finds. Run it again whenever you add a bell. If a bell is missing, check that it is powered and on the same Wi-Fi. On larger networks you can also add a bell by its IP address — the address shown on the bell's own page. Give each bell a room name. Not sure which is which? Press Ring next to it and listen. Then type the name and press Save name.

If different areas need different schedules, create a group. Bells that stay in Default all share one schedule. Open a group and add its schedule: pick a day, set the time, and press Add.

Here is the step people miss. Schedules do not reach the bells until you press Push. The bar reminds you while a bell is still waiting. All bells up to date. Every bell now has the schedule and the correct time, and they will ring together — even if you switch the controller off later. That is the complete setup.

Requirements

WiBell Bell unit, 12V power adapter (included), phone or computer with WiFi. Estimated setup time: 5 minutes.

No building WiFi and no internet connection are needed for any of this. The bell broadcasts its own 2.4 GHz WiFi hotspot — you join that hotspot directly from your phone, and every step below happens on it.

Step 1 — Mount and power on

Mount on wall using included hardware. Orientation: WiBell logo faces UP, DC power input faces DOWN. Secure with all 4 corner screws. Connect 12V adapter. Wait 10–15 seconds for LED indicator.

Video: Mount it, power it, read the LED

What's in the box, the right way up, four screws, and what the light means

Transcript

In the box: the bell, a twelve volt adapter, four screws with wall plugs, and the printed manual.

The bell is six inches wide and nine and a half inches tall, and it rings at eighty-five decibels — loud enough for a large room, a workshop floor or a long hallway.

Orientation matters. Mount it with the WiBell logo facing up and the power input facing down. The latch engages downward, so mounting it any other way risks the bell coming loose over time.

Use all four corner holes, with the screws and wall plugs from the box. Pick a spot where the sound can travel — high on a wall, away from corners.

Plug in the twelve volt adapter. Within about fifteen seconds the LED comes on.

Blue means ready — schedules are active. Solid red means schedules are turned off. Blinking red means the time needs to be set: open the bell's page and press Use this phone/computer time, or connect the bell to Wi-Fi.

Wi-Fi is optional when the bell works on its own, but recommended: on a Wi-Fi with internet, the bell sets its own time. With a controller, Wi-Fi is required.

Step 2 — Connect from your device

Open WiFi settings on your phone or computer. Connect to:

Network: WiBell-XXXXXXXX   |   Password: wibellv2

The X's are a unique code printed on your device label. A "no internet" warning on your phone is expected — the device creates a local configuration network.

Step 3 — Open control panel

URL: http://192.168.4.1

If the page doesn't load: try a different browser, or temporarily disable mobile data on your phone.

Step 4 — Sync time

Click Sync Time in the control panel. This sets the device clock from your phone or computer. The LED indicator turns blue when time is set and schedules are active.

Step 5 — Add schedules

Select a day tab — Monday through Sunday, plus alternate days for recurring exceptions like late starts or assembly days — set time, add an optional label (e.g., "Lunch Bell," "Shift Start"), set ring duration, and click Add Schedule. Edit any schedule in place with the pencil icon, duplicate it with the copy icon, or remove it with the trash icon; the search box finds any time or label instantly. The device supports up to 500 scheduled events.

Setup complete. The bell is now operational. No internet connection required for daily operation.

Video: Schedules in depth

Days and alternate days, add, edit, duplicate, delete, search, copy a day, pause, ring later

Transcript

Schedules live in the Schedules card. Each day has its own list — tap a day at the top to see it. The three Alt days are alternate timetables you can switch to for a late start, an assembly or an exam day.

To add a bell: pick the time — your phone's own time picker opens — type an optional label, choose a ring duration or keep the default, and press Add. To change one, press the pencil. It opens right there: change the time, the label or the duration, and press Save.

The copy icon puts a schedule back into the add bar — change the time and press Add. Handy for a second bell a few minutes later.

The trash icon deletes one schedule. To delete several at once, press Select, tick them, and press Delete selected.

With a long timetable, the search box finds any time or label instantly.

Set up one day, then press Copy day and tick the days that should get the same timetable.

To run an alternate timetable today, choose it under Run an alternate schedule today and press Apply. It switches back to the normal day by itself at midnight.

Disable schedules pauses everything — the LED turns solid red. Enable turns it back on. Ring bell now and Ring later still work while paused: Ring later rings once at a chosen date and time, and you can cancel it.

Up to five hundred schedules per bell, one to sixty seconds each, all saved on the bell itself. The same editor is on every group page of the controller.

Connect to building WiFi (2.4 GHz) — optional for one bell, required for several

In the control panel: WiFi → Scan Networks → select your 2.4 GHz network → enter password. If your network is hidden, choose Hidden / not listed — the last entry in the network list — and enter its name and password together (the name is case-sensitive). Only 2.4 GHz networks are listed — 5 GHz is not supported. The bell keeps broadcasting its own hotspot afterward, so the setup page stays reachable either way.

Running one bell? This step is optional. The bell already has your time and your schedule and will ring with no network at all. Connecting it to building WiFi is still worth doing — it keeps the clock set automatically — but the bell rings on schedule either way.
Running several bells from a Controller? This step is required, on every bell. The Controller reaches bells over your local network, so each bell has to be on it. See Controller setup below.

2.4 GHz networks only. WiBell does not use 5 GHz — a 5 GHz network will not appear in the scan list at all. The network itself does not need internet access.

LED indicator status

Indicator Status Action required
Blue (solid) Schedules active, time set None — normal operation
Red (solid) Schedules disabled Open panel → Enable Schedules
Red (blinking) Time not set Connect to device → Sync Time
Off No power Check 12V adapter connection

Mounting

Orientation is critical: WiBell logo faces UP, DC input faces DOWN. Incorrect orientation causes the unit to loosen from vibration over time. Secure with all 4 corner screws (included).

Device credentials

WiFi (2.4 GHz): WiBell-XXXXXXXX   |   Password: wibellv2   |   URL: 192.168.4.1   |   Backup battery: CR2032

Product Setup

WiBell Controller

Central management unit for multiple WiBell bells — up to 32 devices, 4 groups, 2,000 schedules

How the Controller reaches your bells

There is no pairing step and no direct radio link between the Controller and the bells. The Controller and every bell join your building's existing 2.4 GHz WiFi network — the same one your phones and laptops use — and the Controller finds and commands the bells over that network, the way any device on a network reaches another.

A local network is all it needs. Nothing leaves your building — no internet, no cloud account, no outside service.
2.4 GHz only. Neither the Controller nor the bells use 5 GHz — a 5 GHz network will not appear in the scan list at all.
Range = your WiFi coverage. There is no fixed distance to design around — anywhere your WiFi reaches, a bell can go.
Multiple buildings work. Bells in separate buildings run from one Controller as long as those buildings are on the same 2.4 GHz WiFi network — each building can be its own group with its own schedule.
Prerequisite: All WiBell bells must be connected to your building's 2.4 GHz WiFi network before Controller setup. See Bell Setup → "Connect to building WiFi (2.4 GHz)" above.
For IT and network admins: put the Controller and all bells on one VLAN/subnet, switch client/AP isolation off (also called peer-to-peer blocking or station isolation), and allow broadcast/multicast traffic including mDNS/Bonjour. All WiBell traffic stays on the local network — no internet access and no inbound access are needed. WiBell devices deliberately never show each other's hotspots as networks to join.

Video: For your IT admin

What WiBell needs from the network — two minutes, no surprises

Transcript

This is the two-minute briefing for whoever runs your network. WiBell bells and the WiBell Controller are ordinary Wi-Fi devices with a few simple needs.

One. They use 2.4 gigahertz Wi-Fi only. A network that is 5 gigahertz only will not work.

Two. Hidden networks are fine. The installer chooses Hidden or not listed, at the bottom of the list, and types the exact network name. Capital letters matter.

Three. The controller and the bells must be able to see each other: one VLAN or subnet, client isolation off, and multicast or mDNS allowed. That is how discovery finds the bells.

Four. No internet is required, and no inbound access. Everything stays on the local network. Internet is used only, optionally, for automatic time sync and for firmware updates that you start yourself.

Five. Each device keeps its own setup hotspot for the installer. Its password — wibellv2 by default — can be changed on the device's page.

So, what to hand the installer: the 2.4 gigahertz network name, its password, and a network where devices can talk to each other. That is all.

Step 1 — Connect to Controller hotspot

Power on the Controller. Connect your device to the Controller’s 2.4 GHz WiFi:

Network: WiBellController   |   Password: wibellv2
URL: http://192.168.4.1   |   PIN: wibellv2

Step 2 — Connect Controller to building WiFi

WiFi Setup screen appears after login. Click Scan Networks → select your building WiFi (2.4 GHz — 5 GHz networks will not be listed) → enter password → click Connect. Allow 2–3 minutes for connection.

Step 3 — Access Controller on network

Connect your device to the same 2.4 GHz WiFi as the Controller.

URL: http://wibellcontroller.local   |   PIN: wibellv2

Step 4 — Discover and name bells

Click Discover Devices → wait 5–10 seconds. All WiBell bells on the network appear. Select each device → assign a name (e.g., "Main Hall," "Room 101," "Building A") → click Save.

To identify a bell: click Ring next to any device to trigger it by sound.

Step 5 — Create groups (optional)

Skip if all bells use one schedule — the Default group covers all devices. Create groups when different zones require different schedules (e.g., Building A vs Building B, Production vs Shipping).

Home page → Add Group → enter name → Create. Assign devices to groups from All Devices.

Video: Controller: groups and daily operations

Move bells between groups, ring a group, alternate days, copy a day, ring later, pause everything

Transcript

Once your bells are discovered and named, day-to-day work happens in two places: this dashboard, and each group's own page.

Groups are for areas that need different timetables — the gym, a second building. Create one, then move a bell into it: choose the group next to the bell and press Move.

Open the group. Its page shows its bells, its own schedules, and buttons that act on this group only: Ring group, Disable group, Enable group.

For a late start or an assembly, run an alternate timetable today: choose it under Run an alternate schedule today and press Apply. Only this group's bells switch, and it turns itself off at the end of the day. Set up one day, then Copy day fills the other days with the same timetable in one go.

Back on the dashboard: Ring all bells rings every online bell now. Ring all later rings them once at a chosen date and time — without touching any schedule — and you can cancel it.

Disable all pauses every bell immediately — for a holiday, or any time the bells should stay silent. Enable all resumes. Manual ringing still works while paused. And the rule that never changes: after any change to groups or schedules, press Push all changes, and wait for all bells up to date. One last thing. Remove takes a bell off the controller's list — the bell itself keeps ringing its own schedule. Discover devices brings it back any time.

Step 6 — Create schedules and deploy

Select a group → add schedules with day, time, and optional label. Day tabs include alternate days for late starts and assembly days, and Copy day… fills another day's schedule in one step. Then return to Home Page → click Push All Changes. Wait for confirmation that all devices updated.

Critical: Schedules do not execute until Push All Changes is completed. Always push after any modification — additions, edits, or deletions. Once deployed, bells operate independently even if WiFi becomes unavailable.

LED indicator status

Indicator Status Action required
Blue (solid) Connected to network, operational None — normal operation
Red (blinking) Not connected to network Connect via hotspot, re-enter 2.4 GHz WiFi credentials
Off No power Check 12V adapter connection

Device credentials

WiFi (2.4 GHz): WiBellController   |   Password: wibellv2   |   PIN: wibellv2   |   URL: wibellcontroller.local

Optional security

Password & Security

Default password is the same for both Bell and Controller. You can set your own — and reset it if you forget.

Default credentials

Default password: wibellv2 — same for both the device hotspot and the control panel login.

Set a custom password

Optional, but recommended for buildings shared with the public.

Device Where to change
Bell Open 192.168.4.1 → Advanced (Optional)
Controller Log in → Settings → Optional security

Reset to default (forgot your password)

Both resets use the same method — short power cycles. The number of cycles decides what happens. Identical on Bell and Controller.

Power cycles What it does LED
5× Password back to wibellv2. Schedules, groups, the Controller's saved bell list and Wi-Fi settings are kept. Red/blue flicker
10× Full factory reset. Wi-Fi, all schedules, groups, the Controller's saved bell list and settings are erased. 6 long red pulses
Steps
  1. Power ON for 1–2 seconds
  2. Power OFF
  3. Repeat — stop at 5 to reset the password only
  4. Continue to 10 only if you want to erase everything
Important

Each power cycle must be short — power OFF within 3 seconds, or the count starts over.

Stopping at 5 is safe. After a full 10-cycle reset the unit returns to its own hotspot (WiBell-XXXXXXXX or WiBellController) and must be set up from scratch.

Maintenance

Battery Replacement

Applies to the WiBell Programmable Bell only. The Controller does not contain a backup battery.

Video: Replace the CR2032 battery

The backup battery that keeps the clock through power outages — safely, in five minutes

Transcript

The bell has a small backup battery — a CR2032 coin cell — that keeps the clock running through power outages, like the clock in a car. It lasts three to five years. Replace it when the time resets after an outage.

First, safety. Coin cell batteries are dangerous if swallowed and can cause serious injury within two hours. Keep new and used batteries away from children. If a battery is swallowed, get medical help immediately.

You need a small Phillips screwdriver and a new CR2032. Unplug the bell first — never open it while it is powered. Have a sealed bag ready for the old battery.

Remove the four corner screws and gently separate the front cover. Cables connect it to the unit, so do not pull hard. Rest the cover beside the bell.

Find the round silver battery in its holder. Push the old one out from underneath and put it straight into the sealed bag. Insert the new CR2032 with the plus side facing up, and push until it clicks.

Put the cover back, making sure no cable is pinched, and tighten all four screws fully. All four are required before use.

Plug the bell back in. The LED comes on. If the clock is wrong, open the page and press Use this phone/computer time.

Then unplug it for ten seconds and plug it in once more — two power-ups in total. After the first one the battery message is still on the page; that is normal. After the second, it is gone. If it stays, the battery is not making contact: check that the plus side faces up and that it clicked in.

Tape both sides of the old battery and take it to a battery recycling point — most stores accept them for free. Never put it in household trash.

What you need

Battery: CR2032 coin cell — sold at any retail store | Tool: small Phillips (+) screwdriver | Expected life: 3–5 years

When to replace

Replace the cell when any of these appear:

  • The bell's page shows 🔋 Clock battery needs replacing.
  • The Controller shows a 🔋 REPLACE BATTERY badge next to a bell.
  • The time is wrong after a power outage.

A depleted cell does not stop the bell from ringing — it only affects time retention while the power is off. All schedules stay stored in the bell's memory.

Replacing the cell

  1. Disconnect the device from power.
  2. Remove all 4 front panel screws.
  3. Carefully separate the front cover — internal cables remain attached. Do not pull.
  4. Locate the CR2032 battery in its holder.
  5. Remove the old battery. Tape both sides before disposal.
  6. Insert the new CR2032 with the + side facing up. Press until seated.
  7. Replace the front cover. Verify no cables are pinched.
  8. Reinstall all 4 screws, then reconnect power.

Coin cells are a swallowing hazard — keep new and used cells away from children. See the battery safety warning.

Clearing the warning — two power cycles

The warning does not disappear the moment the new cell goes in. It clears on the second power-up after the swap.

Steps
  1. Power the bell back on with the new cell fitted
  2. Let it get the time — on 2.4 GHz building WiFi it syncs itself within about a minute; otherwise connect to the device’s own 2.4 GHz WiFi, open 192.168.4.1 and click Sync Time
  3. Unplug the power and plug it back in once more
  4. Warning gone — the Controller badge clears on its next status check
Important

The power must actually be disconnected. A firmware-update restart does not re-check the battery.

The final power cycle only clears the warning if the bell actually received the time in step 2. A bell with no 2.4 GHz building WiFi that nobody connects to keeps showing the warning indefinitely, even with a brand-new cell.

Why twice: the bell checks the clock battery once, at start-up, and keeps that result until the next start-up. While the case is open and the old cell is out, the clock stops — so the "battery empty" condition is recorded again and is still there when you first power the unit back up. Setting the time clears it, and the next start-up reads the new cell as good.

Troubleshooting

Video: Troubleshooting

The LED, a page that won't load, a bell that won't ring, no devices found, out of sync, forgotten password

Transcript

Most WiBell problems have a thirty-second fix. Here are the common ones, in order.

First, read the LED. Blue is ready. Solid red means schedules are turned off — press Enable schedules on the page. Blinking red means the time is not set — press Use this phone/computer time, or connect the bell to Wi-Fi.

The page will not load? Make sure your phone or laptop is connected to the bell's own Wi-Fi — the one starting with WiBell — then open one nine two dot one six eight dot four dot one. If it still will not load, try another browser, or turn off mobile data for a moment.

The bell does not ring on schedule? Three checks. The LED must be blue. The time must be correct. And there must be a schedule for that day and time.

On the controller, no devices found? Make sure every bell is powered and on the same 2.4 gigahertz Wi-Fi as the controller, then press Discover devices again. On managed networks, ask your network admin to turn off client isolation and keep the controller and the bells on one network segment. You can also add a bell by its IP address — the address shown on the bell's own page. Bells out of sync, or a schedule that did not arrive? Press Push all changes again. Every push re-sends the schedules and re-syncs the time on every bell. Forgot a custom password? Power the device on for one to two seconds, then off, and repeat five times in a row. On the fifth power-on the password returns to wibellv2 and the LED flashes red and blue. Schedules and Wi-Fi settings are kept. On the controller, ten cycles erase everything — so stop at five.

Still stuck? At the bottom of the bell's page there is a Report a problem link. It prepares an email with the details we need to help you fast.

Cannot find WiBell WiFi network

Move within about 30 feet of the device — that is the reach of its own setup hotspot, not the range of the system. Unplug for 10 seconds, plug back in, wait 15 seconds. Verify you are scanning 2.4 GHz networks — some devices hide these by default.

192.168.4.1 does not load

Verify connection to WiBell WiFi (not building WiFi). Try a different browser. On mobile: temporarily disable cellular data — some devices prioritize mobile data over WiFi without internet.

Bell does not ring on schedule

Verify: (1) LED is blue (schedules enabled), (2) time is correct — use Sync Time if uncertain, (3) schedule exists for that specific day and time. Test with Ring Bell Now to confirm hardware.

Time incorrect after power outage

RTC backup battery (CR2032) maintains time during outages. If time is still incorrect, battery may require replacement (available at any retail store). Immediate fix: connect to device → Sync Time. Connecting the bell to your 2.4 GHz building WiFi prevents this issue permanently.

"Clock battery needs replacing" still shows after fitting a new battery

Expected — the warning clears on the second power-up after a replacement, not the first. With the new CR2032 fitted: power the bell on, make sure it gets the time (automatic on building WiFi, otherwise connect and click Sync Time), then unplug and reconnect power once more. Full procedure under Battery Replacement.

Device cannot connect to building WiFi

WiBell supports 2.4 GHz only — 5 GHz networks are not compatible and do not appear in the scan list. If your network is not listed, check that the router's 2.4 GHz band is switched on. Hidden networks are supported: choose Hidden / not listed — the last entry in the network list — and enter the network name and password together (the name is case-sensitive). Otherwise, confirm the password is correct.

Controller does not discover bells

All bells must be on the same 2.4 GHz WiFi network as the Controller. If a bell is still running only on its own hotspot, connect it to your 2.4 GHz building WiFi first (Bell panel → WiFi → Scan Networks), then retry Discover Devices. Distance is not the issue: if a bell has WiFi signal, the Controller can reach it. On managed networks that block discovery, add the bell directly by its IP address — click Bell not found? on the Controller home page and enter the bell's IP (your router's client list shows it as wibell-XXXXXXXX).

Schedules do not execute after Controller update

Push All Changes must be clicked after every modification. Schedules are not deployed automatically. Verify push completed successfully for all devices on the Home page.

Frequently Asked Questions

Do I need to keep my phone or computer connected to the bell?

No. Your phone or computer is used only during setup — to set the schedule and sync the time. Once that’s done, you disconnect. The bell stores the schedule in its own memory and rings on its own built-in clock, so you can close the browser, leave the building, or turn your phone off entirely and the bell keeps ringing on schedule. The only requirement for daily operation is 12V power. Connecting the bell to your building WiFi is optional for a single bell — recommended for the best long-term time accuracy — and is only required when you run multiple bells from a Controller. That network has to be 2.4 GHz; 5 GHz is not supported.

What’s the range of the Controller? How far can bells be from it?

There is no direct radio link between the Controller and the bells — they all join your local 2.4 GHz WiFi network, and the Controller reaches any bell on that network. The range is your WiFi network’s coverage: anywhere your WiFi reaches, a bell can go.

I have a separate building. Do I need a separate Controller?

Not if both buildings are on the same 2.4 GHz WiFi network — one Controller manages up to 32 bells anywhere on that network, and you can put each building in its own group with its own schedule (32 bells and 4 groups are the totals across all buildings). If the other building has its own separate network, either extend your WiFi to it so both buildings share one network, or give that building its own Controller or standalone bells.

Is internet required for operation?

No. WiBell runs on your own local network — or on nothing at all, in the case of a single bell. Internet is used only for automatic time sync and for firmware updates you start yourself — never for ringing. 2.4 GHz WiFi itself is optional for one bell and required only when multiple bells are managed from a Controller, and even then the network does not need internet access.

Do WiBell devices update themselves?

No. Firmware updates are optional and always started by you — the device checks for updates only when you ask and installs only what you approve. In the control panel: Settings → Firmware Update → Check for updates → Update now. The device must be on 2.4 GHz WiFi with internet access for the check. An update takes about 5 minutes — do not disconnect power while it runs. During the update a bell will not ring and bells receive no Controller commands; when it finishes, all settings and schedules are exactly as you left them.

Video: Firmware update

Bell and controller — optional, manual, about five minutes

Transcript

WiBell firmware updates are optional and manual. Your bell or controller only checks when you ask, and only installs what you approve. Let's do it on a bell first, then on the controller.

The device downloads the update itself, so it needs to be on a Wi-Fi network with internet access. On the bell's page, scroll down to Firmware update. If the bell is not on Wi-Fi, the button is off and the card tells you why. Connect it under Wi-Fi first, and the button turns on.

Press Check for updates. If a newer version is published, the bell shows it, with a short list of what changed. If it says Up to date, there is nothing to do. Press Update now and confirm. The bell downloads the update and restarts itself. Do not unplug it. This takes around five minutes, and the bell will not ring during the update. Your schedules and settings are kept.

When the page comes back, the footer shows the new firmware version. That is the whole update. The controller works the same way, and it also needs Wi-Fi with internet. Log in, and scroll to Firmware Update at the bottom of the dashboard.

Log in with your password, and scroll all the way down to the Firmware Update card. Press Check for updates. A newer version appears, with its notes.

Press Update now and confirm. The controller restarts itself. Your bells keep ringing on their own schedules meanwhile — they just receive no new commands for those five minutes. When it says Update complete, log in again.

Two things to know. Button off? The device is not on a Wi-Fi network. Could not reach the update server? That network has no internet access, or blocks downloads. Try another network, or ask your network admin.

What occurs during a power outage?

The bell requires 12V power to ring and cannot operate during an outage. However, the RTC backup battery maintains accurate time. Upon power restoration, schedules resume at the correct time without intervention.

Can different days have different schedules?

Yes. Independent schedules can be configured for each day of the week — different times for weekdays vs weekends, or unique schedules for any day. The schedule tabs also include alternate days beyond Monday–Sunday, so a late-start or assembly-day schedule is built once and kept ready alongside the normal week.

How do I run a late-start or assembly-day schedule?

Build the schedule once under an alternate day tab. On the day itself, choose Run an alternate schedule today for the group on the Controller — only that group's bells switch, and the group returns to its normal schedule automatically at the end of the day. Nothing to undo the next morning. Standalone bells support alternate day tabs on the schedule card as well.

How are bells disabled during holidays?

Open the control panel and click Disable Schedules. The LED turns red. Click Enable Schedules to resume normal operation. On a Controller, disable every bell at once from the home page — it takes effect immediately; disabling a single group takes effect after Push All Changes. Manual ringing still works while schedules are disabled.

Can a bell ring once at a one-off time without changing the schedule?

Yes. Use Ring later: pick a date and time — today or any future day — and the bell rings once at that moment. Nothing is added to or changed in your schedules; the pending ring stays visible on the page, and you can cancel it any time before it rings. It's on the bell's control panel, and on the Controller under any ring button — all bells, one group, or a single bell.

When is the WiBell Controller required?

Only when managing multiple WiBell bells from a central dashboard. Individual bells operate independently without a Controller. The Controller adds centralized scheduling, group management, and one-click deployment to up to 32 devices.

Can multiple users access the control panel?

Yes. Any device on the same WiFi network can access the control panel simultaneously. There is no user limit.

What WiFi frequency is supported?

2.4 GHz only, on the bell, the Controller, and each device's own setup hotspot. 5 GHz networks are not compatible and will not appear in the scan list. Most commercial routers broadcast both bands — make sure 2.4 GHz is enabled and select it during configuration.

What is the sound coverage?

85 dB at 10 feet — effective coverage of approximately 6,000–8,000 sq ft depending on layout and ambient noise. For larger or high-noise environments, deploy additional units.

Product Specifications

Specification Bell Controller
Purpose Complete bell system Central bell manager
Built-in bell Yes (85 dB) No
Standalone operation Yes No (requires bells)
Schedules 500 2,000 (500/group)
RTC backup Yes (CR2032) No
WiFi 2.4 GHz only — optional for a single bell 2.4 GHz only — required
Internet Not required Not required
Multi-bell support Via Controller Up to 32 devices
Groups — Up to 4 (500 schedules each)
Power 12V DC (included) 12V DC (included)
Ring duration 1–60 seconds 1–60 seconds

Technical Support

Phone: (501) 570-6543   |   Email: support@wibell.net   |   Mon–Fri, 9 AM – 5 PM Central