Support

Bell Setup Controller Setup Password & Security Battery Replacement Troubleshooting FAQ Specifications

Network: WiBell-XXXXXXXX   |   Password: wibellv2

URL: http://192.168.4.1

Setup complete. The bell is now operational. No internet connection required for daily operation.

Running one bell? This step is optional. The bell already has your time and your schedule and will ring with no network at all. Connecting it to building WiFi is still worth doing — it keeps the clock set automatically — but the bell rings on schedule either way.

Running several bells from a Controller? This step is required, on every bell. The Controller reaches bells over your local network, so each bell has to be on it. See Controller setup below.

WiFi (2.4 GHz): WiBell-XXXXXXXX   |   Password: wibellv2   |   URL: 192.168.4.1   |   Backup battery: CR2032

Prerequisite: All WiBell bells must be connected to your building's 2.4 GHz WiFi network before Controller setup. See Bell Setup → "Connect to building WiFi (2.4 GHz)" above.

For IT and network admins: put the Controller and all bells on one VLAN/subnet, switch client/AP isolation off (also called peer-to-peer blocking or station isolation), and allow broadcast/multicast traffic including mDNS/Bonjour. All WiBell traffic stays on the local network — no internet access and no inbound access are needed. WiBell devices deliberately never show each other's hotspots as networks to join.

Network: WiBellController   |   Password: wibellv2
URL: http://192.168.4.1   |   PIN: wibellv2

URL: http://wibellcontroller.local   |   PIN: wibellv2

Critical: Schedules do not execute until Push All Changes is completed. Always push after any modification — additions, edits, or deletions. Once deployed, bells operate independently even if WiFi becomes unavailable.

WiFi (2.4 GHz): WiBellController   |   Password: wibellv2   |   PIN: wibellv2   |   URL: wibellcontroller.local

Default password: wibellv2 — same for both the device hotspot and the control panel login.

Battery: CR2032 coin cell — sold at any retail store | Tool: small Phillips (+) screwdriver | Expected life: 3–5 years

Cannot find WiBell WiFi network

Move within about 30 feet of the device — that is the reach of its own setup hotspot, not the range of the system. Unplug for 10 seconds, plug back in, wait 15 seconds. Verify you are scanning 2.4 GHz networks — some devices hide these by default.

192.168.4.1 does not load

Verify connection to WiBell WiFi (not building WiFi). Try a different browser. On mobile: temporarily disable cellular data — some devices prioritize mobile data over WiFi without internet.

Bell does not ring on schedule

Verify: (1) LED is blue (schedules enabled), (2) time is correct — use Sync Time if uncertain, (3) schedule exists for that specific day and time. Test with Ring Bell Now to confirm hardware.

Time incorrect after power outage

RTC backup battery (CR2032) maintains time during outages. If time is still incorrect, battery may require replacement (available at any retail store). Immediate fix: connect to device → Sync Time. Connecting the bell to your 2.4 GHz building WiFi prevents this issue permanently.

"Clock battery needs replacing" still shows after fitting a new battery

Expected — the warning clears on the second power-up after a replacement, not the first. With the new CR2032 fitted: power the bell on, make sure it gets the time (automatic on building WiFi, otherwise connect and click Sync Time), then unplug and reconnect power once more. Full procedure under Battery Replacement.

Device cannot connect to building WiFi

WiBell supports 2.4 GHz only — 5 GHz networks are not compatible and do not appear in the scan list. If your network is not listed, check that the router's 2.4 GHz band is switched on. Hidden networks are supported: choose Hidden / not listed — the last entry in the network list — and enter the network name and password together (the name is case-sensitive). Otherwise, confirm the password is correct.

Controller does not discover bells

All bells must be on the same 2.4 GHz WiFi network as the Controller. If a bell is still running only on its own hotspot, connect it to your 2.4 GHz building WiFi first (Bell panel → WiFi → Scan Networks), then retry Discover Devices. Distance is not the issue: if a bell has WiFi signal, the Controller can reach it. On managed networks that block discovery, add the bell directly by its IP address — click Bell not found? on the Controller home page and enter the bell's IP (your router's client list shows it as wibell-XXXXXXXX).

Schedules do not execute after Controller update

Push All Changes must be clicked after every modification. Schedules are not deployed automatically. Verify push completed successfully for all devices on the Home page.

Do I need to keep my phone or computer connected to the bell?

No. Your phone or computer is used only during setup — to set the schedule and sync the time. Once that’s done, you disconnect. The bell stores the schedule in its own memory and rings on its own built-in clock, so you can close the browser, leave the building, or turn your phone off entirely and the bell keeps ringing on schedule. The only requirement for daily operation is 12V power. Connecting the bell to your building WiFi is optional for a single bell — recommended for the best long-term time accuracy — and is only required when you run multiple bells from a Controller. That network has to be 2.4 GHz; 5 GHz is not supported.

What’s the range of the Controller? How far can bells be from it?

There is no direct radio link between the Controller and the bells — they all join your local 2.4 GHz WiFi network, and the Controller reaches any bell on that network. The range is your WiFi network’s coverage: anywhere your WiFi reaches, a bell can go.

I have a separate building. Do I need a separate Controller?

Not if both buildings are on the same 2.4 GHz WiFi network — one Controller manages up to 32 bells anywhere on that network, and you can put each building in its own group with its own schedule (32 bells and 4 groups are the totals across all buildings). If the other building has its own separate network, either extend your WiFi to it so both buildings share one network, or give that building its own Controller or standalone bells.

Is internet required for operation?

No. WiBell runs on your own local network — or on nothing at all, in the case of a single bell. Internet is used only for automatic time sync and for firmware updates you start yourself — never for ringing. 2.4 GHz WiFi itself is optional for one bell and required only when multiple bells are managed from a Controller, and even then the network does not need internet access.

Do WiBell devices update themselves?

No. Firmware updates are optional and always started by you — the device checks for updates only when you ask and installs only what you approve. In the control panel: Settings → Firmware Update → Check for updates → Update now. The device must be on 2.4 GHz WiFi with internet access for the check. An update takes about 5 minutes — do not disconnect power while it runs. During the update a bell will not ring and bells receive no Controller commands; when it finishes, all settings and schedules are exactly as you left them.

What occurs during a power outage?

The bell requires 12V power to ring and cannot operate during an outage. However, the RTC backup battery maintains accurate time. Upon power restoration, schedules resume at the correct time without intervention.

Can different days have different schedules?

Yes. Independent schedules can be configured for each day of the week — different times for weekdays vs weekends, or unique schedules for any day. The schedule tabs also include alternate days beyond Monday–Sunday, so a late-start or assembly-day schedule is built once and kept ready alongside the normal week.

How do I run a late-start or assembly-day schedule?

Build the schedule once under an alternate day tab. On the day itself, choose Run an alternate schedule today for the group on the Controller — only that group's bells switch, and the group returns to its normal schedule automatically at the end of the day. Nothing to undo the next morning. Standalone bells support alternate day tabs on the schedule card as well.

How are bells disabled during holidays?

Open the control panel and click Disable Schedules. The LED turns red. Click Enable Schedules to resume normal operation. On a Controller, disable every bell at once from the home page — it takes effect immediately; disabling a single group takes effect after Push All Changes. Manual ringing still works while schedules are disabled.

Can a bell ring once at a one-off time without changing the schedule?

Yes. Use Ring later: pick a date and time — today or any future day — and the bell rings once at that moment. Nothing is added to or changed in your schedules; the pending ring stays visible on the page, and you can cancel it any time before it rings. It's on the bell's control panel, and on the Controller under any ring button — all bells, one group, or a single bell.

When is the WiBell Controller required?

Only when managing multiple WiBell bells from a central dashboard. Individual bells operate independently without a Controller. The Controller adds centralized scheduling, group management, and one-click deployment to up to 32 devices.

Can multiple users access the control panel?

Yes. Any device on the same WiFi network can access the control panel simultaneously. There is no user limit.

What WiFi frequency is supported?

2.4 GHz only, on the bell, the Controller, and each device's own setup hotspot. 5 GHz networks are not compatible and will not appear in the scan list. Most commercial routers broadcast both bands — make sure 2.4 GHz is enabled and select it during configuration.

What is the sound coverage?

85 dB at 10 feet — effective coverage of approximately 6,000–8,000 sq ft depending on layout and ambient noise. For larger or high-noise environments, deploy additional units.

Specification	Bell	Controller
Purpose	Complete bell system	Central bell manager
Built-in bell	Yes (85 dB)	No
Standalone operation	Yes	No (requires bells)
Schedules	500	2,000 (500/group)
RTC backup	Yes (CR2032)	No
WiFi	2.4 GHz only — optional for a single bell	2.4 GHz only — required
Internet	Not required	Not required
Multi-bell support	Via Controller	Up to 32 devices
Groups	—	Up to 4 (500 schedules each)
Power	12V DC (included)	12V DC (included)
Ring duration	1–60 seconds	1–60 seconds